Metropolitan Al Mafraq Hotel Abu Dhabi, Abu Dhabi

The hotel offers good rooms at a very reasonable price, but cleanliness could be improved with dirty floors and sandy balconies. The service could be more polite, especially towards family members. The location provides convenience for airport proximity but lacks nearby amenities. Dining options vary from good to low quality with limited choices.

The hotel had a mixed experience with rooms that had a strong unpleasant smell and were uncomfortably hot, although the location was praised for its good parking space and well-trained staff. The dining experience was rushed, yet enjoyable, and the staff received a low rating for providing service below expectations.

The hotel has a lovely view from the rooms, but they were not quite clean and had a noticeable smell upon arrival. The noise level at night was very loud. The service was efficient but lacking a welcoming touch. The location, while quiet, is far from the city center. The dining experience was rushed for breakfast, and the variety of items was poor.

The hotel is located in the cornice area, close to the airport, offering a variety of facilities such as swimming pool, children entertainment, and studying areas. The rooms had issues with AC and TV, and the wooden board behind the bed was a downside for families. The bathroom floor not sloping to the drain was inconvenient, affecting the overall experience.

The hotel offers spacious and neat rooms that are clean and feature comfortable beds. The service is welcoming and the staff are nice, active, and helpful. The location is good for those who need specific amenities. However, the dining experience lacks variety in offerings and timing could be improved. Overall, it's a suitable choice for those looking for convenience.

The hotel offers a garden view but is marred by room cleanliness issues such as dust in the coffee box and unclean bathrooms. Additionally, ongoing loud room renovations disrupted the peace, making it hard to relax. The outside noise, especially car disturbances, affected sleep quality, especially for rooms facing the hotel entrance.

The hotel rooms were a mix of annoyance and excellence. While they were spacious, clean, and well-equipped, there was an annoying ticking sound that disrupted sleep. Additionally, a bad smell greeted us upon entry. The service was outstanding, with attentive staff members like Mr Zakaria and excellent service from Girek and Saif. The location provided a quiet getaway from the city, although there were some issues with cleanliness in the gym bathroom. The dining experience ranged from quite good to very poor, depending on the specific options. The facilities were good, offering a nice pool with pool view rooms.

The hotel swiftly addressed an initial room mix-up by granting us a free room upgrade. The room we stayed in was spacious, comfortable, immaculately clean, and well maintained. The service was outstanding, with incredibly helpful staff. The location, although a bit far from the city center, suited our overnight stay perfectly. The dining options were good overall, though we opted for alternatives nearby. Great value for the price paid.

I had a mixed experience at the hotel. The rooms were very comfortable and overlooked the pool and courtyard, but there were some issues with the bathroom floor not sloped to the floor drain and noise from kids shouting in front of my door at 2:00 am.